Introduction
These Terms and Conditions apply to all use of our casino platform and its associated services. By registering an account or accessing the site, you confirm that you have read and agree to be legally bound by these Terms. If you do not accept them, please stop using our services immediately. We may update these Terms at any time — continued use of the platform after changes are published means you accept the revised version.
Your Obligations as a Player
By using our platform, you confirm that all of the following apply to you:
- You are at least 19 years old or have reached the legal gambling age in your province, whichever is higher
- You have the legal capacity to enter into binding agreements
- You are not a resident of any jurisdiction where online gambling is prohibited
- You will not use VPN, proxy, or similar tools to hide or misrepresent your location
- You are the legitimate owner of all payment methods used on the platform
- You will not reverse or dispute valid transactions made in good faith
- You understand that gambling carries financial risk and you may lose the funds you deposit
- You are playing for personal entertainment only, not on behalf of any third party
- You will not attempt to exploit technical errors or manipulate game outcomes
- You understand that all transactions are final and cannot be reversed
Restricted Use and Prohibited Activities
Restricted Jurisdictions
Players residing in the following countries are not permitted to access or use our services:
- United States of America and its territories
- France and its territories
- Netherlands and its territories (including Bonaire, Sint Eustatius, Saba, Aruba, Curaçao, Sint Maarten)
- Australia and its territories
- Austria
- Germany
- United Kingdom of Great Britain and Northern Ireland
- Spain
Prohibited Activities
- Opening multiple accounts or managing accounts on behalf of other people
- Transferring funds between player accounts
- Using bots, automated scripts, or data scraping tools
- Colluding with other players or engaging in any form of fraud
- Attempting to exploit system errors or manipulate odds for unfair gain
- Buying, selling, or transferring accounts to or from third parties
- Using the platform for money laundering or any other illegal purpose
- Misusing promotional codes or bonuses through multiple accounts
Registration and Account Management
To create an account, you must provide accurate personal details including your full name, date of birth, residential address, and a valid email address. Each person is allowed one account only — duplicate accounts will be closed and any funds forfeited. Email verification is required before you can deposit or play. We reserve the right to decline registration requests without explanation.
Keep your password secure and do not share it with anyone. We recommend enabling two-factor authentication for additional protection. You are responsible for all activity on your account. If you think your account has been accessed without your permission, contact us immediately at [email protected].
We may suspend or close accounts without prior notice if we detect suspicious activity, suspected fraud, or Terms violations. Additional identity documents may be requested at any time, and account access may be limited until verification is complete.
Deposits, Withdrawals, and Financial Transactions
Deposit Requirements
All deposits must come from wallets registered in your own name. The minimum deposit is $10 in supported cryptocurrencies including Bitcoin, Ethereum, Litecoin, and USDT. Funds are credited once blockchain confirmations are received. A 1x wagering requirement applies to all deposits before withdrawals can be made. Deposits from illegal or unverified sources are strictly prohibited and will be reported to the relevant authorities.
Withdrawal Procedures
The minimum withdrawal amount is $15 per transaction, except when closing an account where a full balance withdrawal is allowed. No withdrawal fees apply if your deposit has been wagered at least once. Withdrawals must be sent to the same wallet used for the original deposit. KYC verification is mandatory for first-time withdrawals and for cumulative amounts exceeding $2,000. Processing typically takes 10–30 minutes after approval, while identity checks may take up to 72 hours.
Initiating a chargeback or payment reversal will lead to immediate account termination, forfeiture of funds, and potential legal action. Your player account does not earn interest and is not a banking product. We are not responsible for delays caused by blockchain networks or changes in cryptocurrency value during a transaction.
KYC Policy and Identity Verification
We may request identity verification documents at any point. Standard requirements include a government-issued photo ID (passport, driver’s licence, or national ID card), proof of address (a utility bill or bank statement dated within the last 3 months), and a selfie holding your ID document. While verification is pending, accounts are given “Temporarily Approved” status with a deposit cap of €500 and withdrawals disabled.
Documents must be submitted within 72 hours of the request. The review process takes up to 7 business days. Failure to provide documents, submitting falsified materials, or refusing verification will result in permanent account closure and confiscation of all funds. Submitted documents must be valid, clearly legible, and match the name and details registered on your account.
Bonuses, Promotional Codes, and Rewards
All bonuses and promotions are subject to specific wagering requirements and conditions. Misuse of promotional codes — including use across multiple accounts — will result in forfeiture of all associated funds and winnings. The maximum withdrawal from welcome bonuses is $50. For affiliate and promotional codes, the maximum amount transferable to your main balance after meeting wagering requirements is also $50, with any excess removed.
Making additional deposits while a deposit bonus is active will void that bonus. Bonus wagering contributions differ by game type: slots count at 100%, table games at 10%, and live dealer games at 5%. We reserve the right to cancel bonuses and related winnings if these Terms are breached.
Responsible Gaming and Self-Exclusion
Gambling is intended as entertainment. If it stops being enjoyable or you feel you’ve lost control, stop playing and use our self-exclusion tool available in the Responsible Gambling section at the bottom of our website. Self-exclusion starts with a mandatory 24-hour waiting period confirmed by email. After that, you can choose from extended exclusion timeframes.
Once self-exclusion is activated, you agree not to open new accounts, deposit funds, or place any wagers for the duration of the exclusion. This is a voluntary and irreversible action. We accept no liability for losses incurred during an active exclusion period.
Game Rules, Errors, and Disputes
Any bets affected by technical malfunctions or system errors will be voided. You must report any errors or discrepancies as soon as they are discovered. Bets placed at clearly incorrect odds or after an event has started may be cancelled. Results become final after 72 hours, with corrections only possible within that window for confirmed errors.
Disputes must be submitted within 3 days of the relevant wager being settled. Claims raised after this period will not be considered. Players are responsible for reviewing their account activity after each session. If evidence of game manipulation is found, a full investigation will be conducted, and confirmed violations will result in account closure and forfeiture of all funds.
We reserve the right to refuse, limit, or cancel any bet for any reason, including suspected fraud or attempts to circumvent betting limits. Wager limits may be adjusted without notice based on individual account history.
Limitation of Liability
To the extent permitted by applicable law, we are not liable for losses or damages unless they result from a breach of our legal obligations. We are not responsible for issues caused by your own actions, third-party service failures (such as internet outages or device problems), or unforeseeable circumstances. Our maximum liability for any single transaction is limited to the value of bets placed or €500, whichever is lower.
We recommend ensuring your device is compatible with our platform and has up-to-date security software installed. We are not liable for service disruptions caused by events beyond our control, including natural disasters, government actions, power failures, or telecommunications outages. You agree to compensate us for any costs arising from fraud, dishonest conduct, or violations of these Terms on your part.
Intellectual Property Rights
All content, technology, software, trademarks, logos, and systems on our platform are our exclusive property. Unauthorized use may result in legal proceedings. You are granted a limited, non-exclusive, non-transferable licence to access and use our services for personal, non-commercial purposes only. You may not copy, reproduce, distribute, or create derivative works from any platform content without our prior written approval.
Complaints and Dispute Resolution
If you have a complaint or concern about these Terms, please contact our support team at [email protected] using your registered email address. We aim to respond within a few days and resolve all issues within 28 days of receipt. If our support team cannot reach a satisfactory resolution, the matter will be escalated to management. Should all internal options be exhausted, you may raise a complaint with our licensing authority.
Governing Law and General Provisions
These Terms are governed by the laws of Curaçao. Where multiple language versions exist, the English version takes precedence. These Terms represent the full agreement between you and us and replace any prior communications. They remain in force for as long as you use our services and continue to apply after account termination.
We may transfer our rights and obligations to third parties without requiring your consent. You may not assign your rights under these Terms without our written approval. If any provision is found to be unenforceable, it will be adjusted to the minimum necessary extent, with all other provisions remaining fully valid.
Contact Information
For any questions or concerns related to these Terms and Conditions, reach out to our support team at [email protected]. We’re available 24/7.
Acknowledgment and Acceptance
By accessing or using our platform, you confirm that you have read and fully understood these Terms and Conditions and agree to be bound by them. If you disagree with any part of these Terms, please stop using the platform immediately.